Posts Tagged ‘Banking’

CONTENT MANAGEMENT IN FINANCIAL SERVICES IS HEATING UP! Financial Services has been undergoing intense competition and scrutiny in recent months. This is causing the war on managing content in financial services to escalate rapidly and complacency is a recipe for disaster. Our research with customers, solution providers and financial institutions confirms the fact that those with the best content management systems will be the likely ... Full story

A Microsoft-sponsored survey of 500 18 to 29-year-olds (or "millennials") finds that banks can use blogs and other social networking technology to improve their image. Nearly 60 percent of survey respondents said their level of trust in financial services has decreased in the last year and only half of the group felt that the industry was ... Full story

By Renee Wijnen Caruthers In Europe, the Single European Payment Area (SEPA), which will effectively eliminate cross-border payments between participating European countries, is ushering in payments innovation. European banks and other large multinational banks that operate in the region are leaders in deploying the global ISO 20022 message standards for mass euro payments. If these standards ... Full story

Royal Bank of Scotland Introduces Customers to Experts on the Big Screen With 2200 branches, Royal Bank of Scotland (RBS) is continually exploring ways to efficiently share expert talent among its network of RBS and NatWest branches. In early 2008 the firm decided to test the idea of allowing branches to share experts electronically. The idea ... Full story

Lab49 Adds Speed, Visuals and a Unified View to the Risk Picture Early in 2009, a major investment bank looking for a better way to chart and analyze ever-changing risk metrics turned to Lab49, a New York- and London-based solutions provider for the financial services industry. "Existing software lacked the ability to provide sophisticated visualizations, such as ... Full story

Brian R. Geisel Executive Vice President, Enterprise Payments Goldleaf Financial Solutions, Inc. Many financial institutions have gotten back to the basics and retrenched a bit during the economic downturn. Cost cutting is certainly advisable and represents a good defensive stance, but you can't let the pendulum swing too far. In many respects the best time to invest ... Full story

Kathleen Khirallah Managing Director, Banking Practice TowerGroup The waning months of 2009 are an interesting time for financial institutions around the globe. All banks are operating under economic pressure of varying degrees, but some institutions are proactively positioning themselves for an eventual recovery. They are investing in their individual markets and moving ahead with programs to re-establish trust ... Full story

Frank D'Angelo Sr. EVP Metavante Corporation President, Payment Solutions Group Following years of aggressive build-out, United States financial institutions are facing more pressure than ever to improve efficiency ratios, streamline operations and do more with fewer resources. One way to reduce expenses is to outsource increasingly expensive operational functions, such as back-office processing. The advantages of outsourcing are ... Full story

Bindia Hallauer CTO, WW Financial Services Microsoft Corporation We are seeing that banks, capital markets firms and insurance companies absolutely want to reduce costs, at the same time they are under a lot of pressure to manage risk and deliver innovation. To gain competitive advantage banks need to - • Build the bottom line through cost cutting and ... Full story

Hal Tilbury Chairman, President and CEO Bluepoint Solutions Community based financial institutions are looking for ways to improve and/or maintain margins. One approach is to grow deposits, but a more promising method is to focus on cost-reduction areas. One area is the institution's electronic document management system.Thousands of institutions are saddled with first-generation document management systems. These legacy ... Full story