VIEWPOINTS: An Inside Look at Innovative Business Models

The tough economy is quickly separating out those firms that are using innovation to fuel productivity gains. According to Steve Ballmer, with debt no longer stimulating growth, the key to a bright economic future now has to be a growth in productivity. And the best form of productivity advance, he says, is innovation.

The firms highlighted in this section have been able to do just that for financial services companies. At a time when the challenges have never been greater, they have been able to provide dramatic results. Using innovation, they have helped companies achieve those critical productivity targets and offer real value to their customers.

Customer Effective:
Elevating Microsoft CRM to Maximize Performance Through Continued Innovation

Pendo Systems:
Embracing Innovation in Legacy Accounting Systems – From Green Screen to .NET Dream

Customer-Centric Innovation:
Can Operational Excellence and Client Focus Go Hand-in-Hand?