Microsoft Leaders Forum – Insurers: Taking on the Cutting Edge and Adding Value

The insurance industry has often been criticized for being too legacy burdened to take advantage of new technology, but this is proving far from true. Insurance companies have embraced the latest technological advancements in mobility and elsewhere and have made more strides in streamlining the workflow process than many other sectors. This is critically important now as insurance companies need to add value to the customer experience while charging less than their competitors. Tapping into the Microsoft Insurance Value Chain has been a key strategy for firms to reduce costs and IT complexity and enable straight-through business processes. So what waits around the next bend and what are the critical next steps for insurers facing an increasingly competitive landscape?

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About the Author

Nadine Kjellberg is the Managing Editor of Windows in Financial Services.

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