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Windows in Financial Services offers a monthly e-newsletter providing the latest information on Microsoft’s growing role in the finance industry.

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Articles from May 2006

Bovespa To Shutter Mainframe and Run Entirely on HP, Intel, Microsoft Platform

The largest stock exchange in Latin America is migrating away from a mainframe environment onto a platform jointly developed by Microsoft, HP and Intel. The move by Bovespa (Bolsa de Valores do Estado de Sao Paulo, or the State of Sao Paolo Stock Exchange) is being made to reduce maintenance costs and to give the exchange more flexibility to expand its trading system as the capital market in Brazil continues to grow. The Brazilian Clearing and Depository Corporation (CBLC) is also moving to the new platform.

Compass Bank Reduces Operator Call Costs by 60 Percent with IVR Solution

Compass Bank has cut by 60 percent the cost of operator calls through the use of an interactive voice response (IVR) solution that shaved the average call center call time by 10 to 20 percent. The Birmingham, AL-based bank, which has 385 banking centers throughout the Southwest, was looking to reduce its number of operator calls. The bank turned to Intervoice, whose Auto Attendant solution is based on Microsoft Speech Server 2004.

Grange Insurance Speeds Report Generation by 25 Percent With Central Data Repository

A new centralized data repository that has created uniformity in report generation has helped Grange Insurance Group cut between 25 percent and 40 percent of the time it previously took to generate reports. In extreme cases, the new database structure has shrunk down to minutes requests that previously would have required the creation of a COBOL program to pull data from the mainframe and could have taken as long as 20 days.