Connecture, Inc., the leading provider of Web-based sales, service and process automation solutions to the health insurance industry, has signed a three-year agreement with Fallon Community Health Plan (FCHP) in Massachusetts. Connecture will be providing its InsureConnect EZ product to help FCHP and its broker community reach small groups and individuals online.
FCHP wanted a best-in-class sales process automation package that would provide speed to market and help it compete by providing online quoting for brokers and agents. With its standard features and functionality, InsureConnect EZ is typically implemented in a matter of months. Utilizing the InsureConnect EZ Rating, Quoting and Sales Automation products will allow FCHP to offer quotes directly to individual consumers, improving its market reach and accessibility.
“We’re excited that we’ll soon be able to offer our products online so we can service our customers faster and help our brokers reach a wider market,” stated Patrick Hughes, FCHP Senior Vice President and Chief Marketing and Sales Officer. “InsureConnect EZ is going to make FCHP easier to do business with and will help us to compete more effectively and efficiently.”
“InsureConnect EZ is really meeting a need in the market,” commented Curt Schumacher, Senior Vice President of Product at Connecture. “Smaller health plans like FCHP that require an affordable sales automation solution to compete with larger plans can take advantage of InsureConnect EZ and be ready to go to market in as soon as 15 weeks.”
FCHP has been considering selling their products online for some time, and InsureConnect EZ is just a part of their broader automation plan. “In addition to the functionality and speed to market InsureConnect EZ is going to afford us, we chose Connecture because of its focused experience in our industry,” added Hughes. “We’re confident that they’ll deliver a quality solution in the timeframe we’ve identified.”
“InsureConnect EZ is a package solution that is as close to off-the-shelf as you can get for a sales automation system,” stated Bob Barry, Senior Vice President of Product and Market Strategy at Connecture. “FCHP is one of the leading health plans in Massachusetts. With this agreement, we’re proud that Connecture now has three of the top four Massachusetts health plans as clients.”
About Fallon Community Health Plan
Founded in 1977, Fallon Community Health Plan is a regional health care services organization, and the only health plan in Massachusetts that is both an insurer and provider of care. FCHP offers a complete product portfolio of group and individual health plan options (HMO, POS, PPO, Commonwealth Care, Commonwealth Choice, MassHealth and Medicare Advantage plans). We administer fully- and self-insured funding arrangements with customized services for employers. Our uniquely developed provider networks offer high-quality, cost-effective, coordinated care, and our broad spectrum of services and programs ensures that our members, at every stage of life, remain as healthy and productive as possible.
As a provider of care, FCHP operates Summit ElderCareSM, an advanced and completely integrated PACE (Program of All-inclusive Care for the Elderly) program that offers seniors and their caregivers an alternative to nursing home care. FCHP has earned consistent ratings as one of the nation’s top health plans, and is the only health plan in Massachusetts to have been awarded “Excellent” Accreditation by the National Committee for Quality Assurance for our HMO, Medicare Advantage and Medicaid products. Fallon Community Health Plan’s corporate headquarters are located at 10 Chestnut St., Worcester, MA 01608. For more information, contact Christine Cassidy at 508-368-9502 or visit FCHP’s Web site at www.fchp.org.
About Connecture
Connecture is solely focused on delivering integrated Web-based sales, service and process automation solutions to the health insurance industry. Connecture has automated elements of the insurance sales and service process for over 70 health plans and insurers, and its InsureConnect suite of solutions currently supports the sales and servicing of 10 of the 20 largest health plans and insurers in the country. Its industry-proven solutions encompass the entire spectrum of multi-channel insurance sales and services for small group, large group and individual markets. Connecture offers an end-to-end business process transaction platform consisting of focused modular applications that fully integrate with existing legacy systems. Connecture’s solutions have proven to deliver increased sales, enhanced broker loyalty, improved back-office efficiencies, lower customer acquisition costs, and decrease overall operating expenses. For more information, call Megan Moyer at 262.408.3866 or visit the Connecture Web site at www.connecture.com. Connecture has offices at 101 Marietta Street, Suite 1700, Atlanta, GA, and at One Riverwood Place, N17W24222 Riverwood Drive, Suite 330, Waukesha, WI.