Connecture, Inc., the leading provider of Web-based sales, service, and process automation solutions to the health insurance industry, has moved Network Health Plan into production with its InsureConnect EZ solution in less than five months. Network Health Plan signed on with Connecture in January 2007 to automate its small group health plan administration. Network Health Plan, located in Menasha, Wis., has been providing comprehensive health care coverage to Northeast Wisconsin companies for more than 25 years, and is a member of Affinity Health System.
Network Health Plan purchased several InsureConnect Products including InsureConnect Quoting, InsureConnect Rating, InsureConnect Enrollment and Installation, and InsureConnect Renewal. Connecture and Network Health Plan agreed on a phased implementation approach to provide Network Health Plan exceptional speed to market, and InsureConnect Products Quoting and Rating went live May 23. The remaining products will be implemented by first quarter of next year.
Network Health Plan rolled the system out internally first and brought its agent and broker community online in June. Some of their key producers, after having their first look at InsureConnect EZ, commented on how easy it is to use and how it would increase the speed and accuracy of generating quotes. “Our agents and brokers are looking forward to the competitive advantage InsureConnect EZ will give them by providing online access to professional quote proposals within minutes,” stated Richard Bond, Vice President, Sales, at Network Health Plan.
The movement to online sales, enrollment, and processing is part of Affinity Health System’s corporate Web strategy to make it easy for customers to do business with them. The productivity and efficiency improvements will afford producers more time to sell, including cross-selling and up-selling. Bond said, “The increased production from utilizing InsureConnect EZ will significantly impact our sales and profitability, and provide agents and brokers more time to pursue sales opportunities that can further improve our bottom line.”
Network Health Plan is Connecture’s first health plan client in the less than 100,000 member range, which is the market segment Connecture was targeting when they initially decided to develop InsureConnect EZ. “We’re very pleased that the first phase of the InsureConnect EZ implementation at Network Health Plan came in under budget and was completed early to prove that we have a solution that truly does offer speed to market and a quick return on investment,” said Dan Maynard, president and CEO at Connecture. “Our extensive industry experience, staff of experts, and reliable product suite helped us provide Network Health Plan an InsureConnect EZ implementation that will improve producer satisfaction and help them attract and retain more members.”
About Network Health Plan
Network Health Plan has achieved Excellent accreditation status from the National Committee for Quality Assurance (NCQA), the highest possible level. It is ranked 41st among the 257 rated health plans in the nation in terms of customer satisfaction and clinical performance, according to the U.S. News and World Report/NCQA Best Health Plans in America listing. It is a member of Affinity Health System, a Catholic mission-oriented regional health care network. Affinity Health System is the Fox Valley's third largest employer, according to the Fox Cities Chamber of Commerce & Industry, and is ranked number 29 in the top 100 Integrated Health Care Networks nationwide (Verispan 2007). Other members of Affinity Health System include Mercy Medical Center and Mercy Health Foundation, Oshkosh; Franciscan Care & Rehabilitation Center, St. Elizabeth Hospital and the St. Elizabeth Hospital Community Foundation, Appleton; Affinity Medical Group, a regional network of 26 family medicine and specialty clinics in 13 communities; Calumet Medical Center, Chilton; and Affinity Occupational Health.
About Connecture
Connecture is solely focused on delivering integrated Web-based sales, service, and process automation solutions to the health insurance industry. Connecture has automated elements of the insurance sales and service process for over 70 health plans and insurers, and its InsureConnect suite of solutions currently supports the sales and servicing of 10 of the 20 largest health plans and insurers in the country. Its industry-proven solutions encompass the entire spectrum of multi-channel insurance sales and services for small group, large group and individual markets. Connecture offers an end-to-end business process transaction platform consisting of focused modular applications that fully integrate with existing legacy systems. Connecture’s solutions have proven to deliver increased sales, enhanced broker loyalty, improved back-office efficiencies, lower customer acquisition costs, and lower overall operating expenses. For more information, call Megan Moyer at 262.408.3866 or visit the Connecture Web site at www.connecture.com. Connecture has offices at 101 Marietta Street, Suite 1700, Atlanta, GA, and at One Riverwood Place, N17W24222 Riverwood Drive, Suite 330, Waukesha, WI.