AQS®, Inc., a leading provider of commercial policy administration solutions to the property and casualty insurance industry, has signed a licensing agreement with Michigan Millers Mutual Insurance Company to provide Michigan Millers and its agents with AQS/advantage™, a comprehensive commercial lines system that is extensible to internal and external stake holders. The AQS/advantage™ components licensed include AQS’ policy administration system (PAS) and AQS/advantage™ Integrator, which is a backend administrator tool used to monitor the ETL process providing success/failure notifications from the client’s backend systems.
The driving force behind Michigan Millers need to implement a new commercial PAS was to gain efficiency in underwriting processes, faster turn around for new business and renewals, and extend policy administration capabilities, including new business, endorsements and renewals, to their agents. “The driving objective of our search was to upgrade our commercial lines policy administration capabilities to allow us to easily extend and customize the interactive real time experience of our agents. With AQS/advantage™ we’ll be able to extend and improve our service to agents and policyholders, reduce costs and gain the competitive advantage of once and done processing,” said Tom Lindell, Executive Vice President at Michigan Millers.
Michigan Millers went through a thorough evaluation process before choosing the AQS/advantage™ suite including a comprehensive “Proof of Concept” to verify viability. “From a technology standpoint, one of our primary concerns was the speed-to-market capabilities of the system,” stated Ralph Sukla, Vice President – Information Systems. “We need to introduce new, industry responsive products and provide the ease of use characteristics critical in this competitive market. The AQS/advantage™ solutions satisfy our technology strategy because it utilizes standards and Web services to transfer data from AQS/advantage™ to other systems. This will increase our internal productivity and improve our external responsiveness,” said Sukla.
”We have aggressive implementation plans, but in controlled phases, that incrementally add value commensurate with our investment. We expect superior performance from our technology providers, and we believe AQS is one of the top performers in this space. We know we can count on them to execute throughout the entire implementation process, and behave like a true partner,” said Lindell.
“Michigan Millers is an outstanding company with excellent insurance and technology capabilities” said Dave Kerford, AQS’ President and CEO, “We are pleased to have been selected as a key technology partner of Michigan Millers, and we are committed to helping them in achieving their strategic objectives of excellence in both insurance and related technology.”
About Michigan Millers Mutual Insurance Company
Michigan Millers Mutual Insurance Company, headquartered in Lansing, MI, underwrites auto, homeowners, agribusiness insurance and a full range of property and casualty coverages for small and midsize businesses. Michigan Millers is committed to delivering a high level of customized and very personal service. This commitment is transforming Michigan Millers from "just another insurance company" to an extraordinary one.
About AQS, Inc.
Since 1979, AQS has provided leading policy administration solutions for commercial property and casualty insurance carriers. In addition to its innovative Web-centric product, AQS/advantage™, and integration solution, AQS/advantage™ Integrator, AQS provides diverse professional service solutions to 35+ insurance companies throughout the United States. AQS/advantage™ supports all transactions for all commercial lines of business, in all states. The system is architected for scalability and leverages the Internet and innovative technologies such as Web services and .NET to automate and shorten the entire policy transaction lifecycle. AQS is a Microsoft® Gold Certified Partner.
For more information on AQS and the AQS/advantage product suite, please contact AQS or call Nancy Hines at 262.369.7500.