Insurity's modular platform enables IHG to report the value of claims in British pounds to its UK-based parent company, while maintaining dollar-based claims reporting capabilities for IHG's Americas operations in Atlanta, Ga.
"The application's flexibility and usability let us extend the product to suit our specific needs. The upgrade was simple and the training we received from Insurity was topnotch. I couldn't have asked for a better customer experience," said Christopher Noll, IHG Director - Loss Prevention.
IHG uses Insurity's Claims Decisions to process, administer and settle worker and guest injury claims at more than 200 US hotels.
"IHG is a long-time customer of Insurity and we're pleased it has continued to put its trust in us. To have the same product used by international self-insureds, large U.S.-based TPAs and carriers in the U.S. and abroad, is evidence of the flexible extensibility in our product design," said Badri Narasimhan, Insurity vice president of claims.
Both insurers and self-insureds can achieve greater efficiency in claims processing and improve claims outcomes by optimizing touch-points with medical, legal, adjustment and auditing operations.
"Claims Decisions does all that and more," Narasimhan said.
About IHG
InterContinental Hotels Group PLC of the United Kingdom [LON:IHG, NYSE:IHG (ADRs), is the world's largest hotel group by number of rooms. Through various subsidiaries, InterContinental Hotels Group owns, manages, leases or franchises approximately 3,600 hotels and 539,000 guest rooms in nearly 100 countries and territories around the world. The Group owns a portfolio of well recognized and respected hotel brands including InterContinentalr Hotels & Resorts, Crowne Plazar Hotels & Resorts, Holiday Innr Hotels and Resorts, Holiday Inn Expressr, Staybridge Suitesr, Candlewood Suitesr and Hotel IndigoTM. InterContinental Hotels Group PLC also manages Priority Clubr Rewards, the world's largest hotel loyalty program, with over 27 million members worldwide. www.ichotelsgroup.com.
About Insurity
Insurity protects insurers from underwriting risks, claims fraud, compliance exposures, escalating expenses and premiums, and unfavorable ratios. Insurity offers the most comprehensive software and services in the property and casualty industry covering rate, quote, issuance, administration, billing, claims, reinsurance, data warehousing, compliance support, regulatory reporting, hosting, and managed services. Customers include more than half of the nation's top 20 commercial lines carriers as well as regional carriers, specialty lines writers and MGAs. Insurity is headquartered in Hartford, Conn., and is a fully owned subsidiary of ChoicePointr. For more information about Insurity, please call 860-616-7721, or visit the company's Web site at www.insurity.com.
About ChoicePoint
ChoicePoint (NYSE: CPS) helps businesses, government agencies and nonprofit organizations make better decisions through information and technology solutions. Each year, ChoicePoint helps more than seven million people get the jobs they deserve and more than 100 million people get fairly priced home and auto insurance. Small businesses can obtain affordable commercial insurance because of our products. Businesses grow revenue with our marketing services and cut costs through our authentication and anti-fraud tools. Government agencies use our data and technology to fulfill their missions in all parts of the world. Visit www.choicepoint.com for more information.